Increasing Service Provider Capacity to Improve Seniors' Digital Literacy

Why Seniors' Digital Literacy? Family support centres are essential in supporting the seniors in their community. However, with more activities shifting online and some seniors having difficulty using phones and computers to access services, social isolation is worsening. We partnered with Connected Canadians on a project to increase the capacity of family support practitioners in supporting seniors with improving their digital literacy.

Discussion Topics:

-Speaker experiences taking the digital literacy program, and how this knowledge can be applied to the context of the family support sector.

-Science-based digital literacy strategies.

-Emerging issues with digital activities.

Speakers: -Ken Roy, General Manager at Connected Canadians

-Karla Rawluk, Activities Coordinator at South Winnipeg Family Information Centre

-Jose Fernandez, Intergenerational Program Assistant at Andrew Fleck Children Services

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